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Question Content AreaOnce Steve Hewitt was able to build up his team of city workers, the rebuilding process began to run like clockwork, and the city accomplished a lot to move Greensburg forward in the rebuilding process. This demonstrates which stage in the group development process?

Storming

Forming

Norming

Performing

Question Content AreaFollowing the disaster, city of Greensburg staff members were inspired to make a difference in the rebuilding process under Steve$$s leadership. As a result, each worker stayed on to help with the rebuilding process. This commitment demonstrates:

Effective delegation

Strong workplace spirituality

Strong employee morale

Synergistic effect

Question Content AreaIf a city staff member is having a personal problem at work, which of the following should Steve Hewitt AVOID if he chooses to counsel that employee?

Provide encouragement and support

Listen and give advice

Get agreement from employee that there is a problem

Help employee explore alternatives