Question for Coursehero: Based on the four IT classes (infrastructure, transactional, informational, and strategic) discussed in the case, where would you place your group project prompts and why?

Prompt:

A healthcare system is looking to find some savings in its budget and realized there are savings if they can cut down the use of paper. For example, their administrative staff spends far too much time scanning registration documents into their EHR system and/or finding lost documents that may ultimately need to be reproduced, leading to delays in patient care. Patients also get extremely frustrated when they are asked to fill out forms again. Will an Enterprise Content Management (ECM) solve the problem?

Infrastructure.Infrastructure refers to the core information technology that serves as the foundation for all applications. Examples of infrastructure include networks, servers, operating systems, and mobile devices.

Transactional.Transactional systems are those applications that support the core operations processes. Examples of transactional systems include CPOE, scheduling, clinical laboratory automation, and clinician documentation.

Informational.Informational IT assets are those that support decision making such as clinical decision support, quality measurement and analyses, market assessment, and budget performance.

Strategic.Strategic investments are IT systems that are critical to the furthering of an organization's strategy. These investments could be infrastructure, transactional, and informational, but they differ in that they are clearly directed to furthering a strategic initiative as distinct from being helpful to support ongoing operations.