Question: QUESTION FOUR [24] 4.1 Kloppenberg et al (2019:392) define project quality as the characteristics of a product or service that bear on its ability to

QUESTION FOUR [24] 4.1 Kloppenberg et al (2019:392) define project quality

QUESTION FOUR [24] 4.1 Kloppenberg et al (2019:392) define project quality as "the characteristics of a product or service that bear on its ability to satisfy stated or implied needs." They emphasise that there are four project quality concepts - stakeholder satisfaction, process management, fact-based management and empowered performance. Define each of these core project quality concepts and discuss why each is vital in planning and managing projects. (14) 4.2 Discuss how project managers can develop a quality-conscious approach to managing project activities and decisions

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