Question: Give one specific example of when and how a leader experienced negative professional outcomes due to an email or text or video that went wrong. Give specific details.

1. Your responses to the material assignment. Your perspective should select an angle and analyze the pros and cons of that angle, very similar to our discussions in class. Your point and its pros and cons should be well-written and clear. This is worth up to 50 points.

2a. A specific, detailed actual organizational example of your point that is from your own workplace or organization in which you have had an affiliation (including school). Examples cannot include any family members, either. Also, DO NOT simply copy and paste some news story link at all. Your example must be typed in your own words! This is worth up to 25 points. Your examples must name the specific organization that you are referring to and completely explain how the example is relevant to your original point. It is fine if your example is from a former workplace or your undergraduate university.

2b. An actual example that is NOT from your workplace nor any organization in which you have had an affiliation. This is worth up to 25 points. Your organizational examples cannot be hypothetical at all. They must be actual and can be from any industry or type of organization. You must provide an actual organizational example that is NOT only from your own workplace nor any organization in which you have had an affiliation.

Hard Copy and Electronic Communiques Types of Communication: Internal: Sometimes internal info is shared w/public.....Organizations Mission, Potential Problems, & Reactions to Changes. External: Impression Management, Crisis Response, & Information Gathering Format Differences: Formal: Business Letters, Memos, Less Than Two Pages Less Formal: E-mail, Instant Messages, less than one page Instant Messaging: Reduce in-person meetings & minimize phone calls Instant Messaging/Text: Supplement Online Meetings & Interact With Customers Advantages of Instant Messaging/Text: Rapid Response, Reduced costs, Conversational Aspects, & Wide Availability. Electronic Readability: Subject Lines, Easy-To-Follow, Personalized. Electronic Etiquette: Practice Courtesy, Send Brief E-mail/Text, Compose Carefully Compose with Care: Reply Carefully, Understand ce and bcc fields, Slow Down, Re- Read Message, Edit Messages, Understand E-mail