Question is to conduct a process chart for the existing process.

process description	Distance in metres	time in minutes
enter a building and move to enquiry counter	15	3
wait in a queue		45
make enquiries		5
collect forms		2
complete forms	20	10
go to counter 7	30	5
wait in the queue		40
hand form to attendant		1
attendant captures information on computure		5
document is printed and reference number inserted		3
checking spelling of name,address and contact numbers on document		4
move to cashiers	20	5
wait in the queue		30
pay cashiers		5
Collect receipt, check and put into a wallet		3
exit the building	10	2