Question list

Which is an important satisfier that differentiates services from physical goods?

Question $1$

Question $2$

Question $3$

Question $4$

Question $5$

Question $6$

Question $7$

A$.$ The intangible value customers receive from a service.

B$.$ The customer is not present in the operations process for a service.

C$.$ The customer does not affect the process of creating a service.

D$.$ Intangibles are a bigger concern in the production of goods than services.

E$.$ Managers do not have to adjust or revise their schedule to provide customer satisfaction.