Question: Question Number 3 ) This executive, who is a manager himself, relates a story about a client who made excessive and unreasonable demands. He says

Question Number

3)

This executive, who is a manager himself, relates a story about a client who made excessive and unreasonable demands. He says he resolved the conflict by having

a better conversation around what they actually needed.

In managing this problematic client, this executive served as a

_____.

entrepreneur

spokesperson

monitor

negotiator

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