Question: Question one answer a and b a. A Quality Assurance Manager in a company that produces glass bottles, has been tasked with the responsibility of

Question one answer a and b

Question one answer a and b a. A Quality

a. A Quality Assurance Manager in a company that produces glass bottles, has been tasked with the responsibility of investigating the low production of bottles. It also happens that in every set of a dozen glass bottles, one glass bottle has a crack on the bottle neck. Explain in details, citing all the tools that can be used to solve these problems using the DMAIC methodology and consequently towards achieving a Six Sigma level of Quality. (20 Marks) b. The above glass company is planning to add on a new product in their line of production. They are planning to produce a bullet proof window glass to be used in cars. Explain in details using the DMADV methodology how to develop this new product that will meet the Six-sigma level of quality. (25 Marks)

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