QUESTION ONE CASE STUDY ONE Michele works as a manager in a medium-sized company and considers herself fortunate that the organizational chart allows her a full-time position as Administrative Assistant (AA). However, in the two years Michele has been in her job, five people have held this AA job. The most recent AA, who resigned after four weeks, told Michele that she had not known what the job would involve. I don't do numbers, I'm not an accountant," she said. *If you want someone to add up figures and do calculations all day, you should say so in the job description. Besides, I didn't realize how long and stressful my commute would be - the traffic between here and my house is murder!" Taken aback, Michele contacted the company's HR department to clarify the job description for the AA position. What she learned was that the description made available to applicants was, indeed, inadequate in a number of ways. Chances are that frequent turnover in this AA position is draining Michele's company of resources that could be used for much more constructive purposes. REQUIRED: Discuss any five contents that Michele's company would have included in the job description to ensure that adequate information on the duties and responsibilities of the job was provided [5 Marks] CASE STUDY TWO KECH Manufacturing Company PLC has expanded its service provision and delivery to not only cater for customers in the Northern Region of Zambia but to also provide a service to the Eastern and Southern regions. Considering the wide scope of activities that the expansion comes with, KECH Manufacturing Company PLC has decided to create a new position of Factory Manager East and South who should have experience supervising factory workers and ensuring that factory targets are met. The Factory Using the information provided above, draw up a job analysis [5 Marks] Formulate a job advert for the position of Factory Manager - East and South (10 Marks]