Question: QUESTION ONE Final stage of consumer decision making involves post-purchase processes, customer satisfaction and brand loyalty. Elaborate the likely post-purchase consumer behaviour (both negative and

QUESTION ONE Final stage of consumer decision making involves post-purchase processes,

QUESTION ONE Final stage of consumer decision making involves post-purchase processes, customer satisfaction and brand loyalty. Elaborate the likely post-purchase consumer behaviour (both negative and positive) of travel services such as Global Voyages. (12.5 marks) *Populate your answers here... *Write the number of words at the end in brackets (800 maximum). *Add list of references if applicable

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