Question / Scenario 2. - (10 Marks)

You have just been promoted manager of the warehouse of a large transportation company. You have noticed that one of your direct reports is arriving to work late most days. You have decided to address this issue and act. Your initial findings / investigations are as follows:

1. Average lateness is less than 15 minutes per day.

1. She is late at least 3 days a week.

1. She is shy yet a confident person with 7 years in this warehousing position.

Instructions:

1. Outline your detailed methods of addressing this employee. Consider at least the following:

• Your personality
• The employee's personality
• Interaction Cycle / Discussion Notes
• Your Emotional Intelligence
• How you will address any conflict if it arises.