Question: Question ) Service processes can be classified using the concept of divergence, the object toward which the service activity is directed, and the degree of

Question ) Service processes can be classified using the concept of divergence, the object toward which the service activity is directed, and the degree of customer contact. Using this classification presented in our lectures, can you comment on under which category each of the following services fall? (a) service you received from a home curtain designer, (b) educational service you receive at university, (c) security services at your apartment or workplace, (d) chiropractic services, (e) TV broadcasting service. you must provide some explanation regarding your answer.

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