Question text

Use the six steps of critical thinking process to help Andy with the following situation. Scenario: Marie and Mark both work in marketing. Mark was hired a few months ago and Marie has been with the company for 12 years. Mark, while he is talented, waits until the last minute to finish assignments. Marie is more consistent and keeps on top of her assignments. Marie complains that she feels anxious and that she has to worry about Mark's deadlines and her own. Mark and Marie rely on each other for many tasks, and Marie is tired of waiting until the final hour to get assignments completed when they have a project together. The tension between Marie and Mark has escalated, and Mark is missing more work. Andy, the director of marketing, must use his critical thinking skills to resolve the dispute. Using your critical thinking skills, which solution would you consider the best option?

Select one:

a. Andy reprimanded Mark for unexcused absences and he explained to Marie that she needed to relax, Mark is getting the work to her before deadline.

b. Marie and Mark agree to plan for working on projects together. The plan has cushion around deadlines so that Mark is not getting tasks completed at the last minute, and Marie has some breathing room.

c. Andy suggested that Marie fib to Mark about deadlines so that he will get his assignments to her in a timeframe that she is comfortable with.

d. Andy arranged for Marie to transfer to another department so that she would not have to work with Mark any longer.

Question text

Scenario: The Marketing Firm has been trying for years to land a contract with a large national brand soda, 'Enjoy'. Enjoy has a long time relationship with The Marketing Firm's largest competitor, 'Smile'. Enjoy has been loyal to Smile and has denied all requests by The Marketing Firm to do a presentation or submit a bid for their consideration. There have been some leadership changes at Smile and apparently the relationship is fractured. After years of effort, Enjoy has finally accepted The Marketing Firm's request to present their marketing ideas. The team assembles to begin working on their presentation and marketing ideas for Enjoy. Jill says, "My research indicated that last month Enjoy sodas were sold more in suburban areas than in metropolitan areas." Sandy replied, "That makes sense. There are more homes in suburban areas and office buildings in downtown areas." Mandy replied, "So, children drink Enjoy more than adults." Jill says, "That's it, our marketing should appeal to the youth." The team presents Enjoy with a mascot; a cartoon character in the form of a purple monkey. The executives at Enjoy were speechless. They have never catered to children and were surprised that The Marketing Firm had gone in that direction. Enjoy was not impressed by the mascot idea and advised The Marketing Firm that they would not be need their service. Based on the scenario, answer the following question: What is the problem in the scenario?

Select one:

a. It does not consider other factors such as household income, activity levels of residents, or health issues.

b. There is an error in reasoning. Just because the soda is sold in suburban areas, it does not mean that children have more soda than adults.

c. It does not seem correct, just based on instinct and common sense.

d. There is no problem in the reasoning.