Question: Question Thread #4A: Which kind of IT is more important for VTB? About VTB's business strategy and it's Value Chain activities, what is more important
Question Thread #4A: Which kind of IT is more important for VTB?
About VTB's business strategy and it's Value Chain activities, what is more important for VTB:
1) Internally facing IT applications Like ERP (see pp. 319-327) that focus on operational excellence and integration? Or externally focused customer-facing web applications to build customer loyalty and extend the market?
Question Thread #4B: Priorities for VTB (pulling it all together)
What kinds of new products or services does it need?
What IT applications are needed to support these services?
- In short, what are recommendations to the new CIO (Bob Stetzel) given his limited resources and time/focus
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