QUESTION THREE $[25]$

$3\mathrm{.}1$ Identify and explain three significant barriers to communication that can arise in a

multicultural team within an organisation. $(12)$

$3\mathrm{.}2$ Examine two practical strategies that a manager can implement to overcome communication

barriers and improve collaboration in a multicultural team. $(10)$

$3\mathrm{.}3$ Explain how technological tools can be used to facilitate better communication in diverse

teams. $(3)$

$2$

QUESTION FOUR $[25]$

$4\mathrm{.}1$ Discuss how a strong organisational culture can enhance employee engagement and

commitment. $(10)$

$4\mathrm{.}2$ Explain two ways in which organisational culture can influence ethical behaviour within

a company. $(10)$

$4\mathrm{.}3$ Analyse the impact of a rigid organisational culture in a rapidly changing business

environment. $(5)$