QUESTION THREE $(30$ MARKS$)$

IOT Corporation is one of the world's largest companies in the field of financial services. The CEO, Darrent realized that the greatest challenge to gain competitive advantage is attracting and developing the best financial planner. As a result, the company introduced the "Career Shift Program", a six$-$month training program for individuals who dream to be financial advisors but lack of exposure and experience. They will participate in both online and face$-$to$-$face learning during the first twelve weeks of the program. In the classroom, instructors provide knowledge about finance, financial products, and sales. Also, to enhance selling skills and customer service, trainees engage in role$-$plays. The next three months of the program include mentoring and onthe$-$job training experiences. Trainees work with financial planners in their practices in providing real advice to clients.

a$)$

BSMH $3033/$ Training And Development

Matric No:

IOT Cuss TWO $(2)$ types of training outcomes that are MOST APPROPRIATE to be used by answer.

$(10$ marks$)$

b$)$ Briefly explain any THREE $(3)$ criteria that need to be considered by IOT Corporation in choosing the training evaluation design.

$(9$ marks$)$

c$)$ State any TWO $(2)$ ways to control the threats for validity in designing training evaluation.

$(2$ marks$)$

d$)$ Discuss ONE $(1)$ training evaluation design that could be used by IOT Corporation. Justify your answer.

$(6$ marks$)$

e$)$ Discuss ONE $(1)$ risk may face by IOT Corporation for not evaluating the effectiveness of "Career Shift Program".