Question: QUESTION THREE 3 . 1 Competitive advantage implies the creation of a system that has a unique advantage over competitors. The idea is to create

QUESTION THREE
3.1 Competitive advantage implies the creation of a system that has a unique advantage over
competitors. The idea is to create customer value in an efficient and sustainable way.
Discuss how managers can achieve competitive advantage through operations|
3.2 Identify the five steps in the process improvement model
QUESTION THREE 3.1 Competitive advantage implies the creation of a system

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