Question: QUESTION THREE [30] 3.1 Explain what Total Quality Management (TQM) is and elaborate on the different types of benchmarking an organisation could use when implementing

QUESTION THREE [30]

3.1 Explain what Total Quality Management (TQM) is and elaborate on the different types of benchmarking an organisation could use when implementing a total quality management system. (15)

3.2 Discuss the functions of inventory and outline the requirements for effective inventory management.

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