Question: QUESTION THREE We can be sure that COVID-19 will not be the last crisis that demands new ways of thinking and working In attempt for

QUESTION THREE "We can be sure that COVID-19 will not be the last crisis that demands new ways of thinking and working" In attempt for organisations such as Pfizer and AstraZeneca to enhance quality and to essentially achieve new ways of thinking and working, discuss the key total quality management principles, techniques and practices they should implement

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