Question: Question Two (20 Marks) Emotional Intelligence is the ability to access, manage, and make use of ones feelings in the workplace. As a business manager

Question Two (20 Marks) Emotional Intelligence is the ability to access, manage, and make use of ones feelings in the workplace. As a business manager it is important that you handle the feelings and emotions of your workforce with the utmost care and respect. Employees that show high levels of emotional intelligence also prove to perform better at work tasks than those that possess low levels of emotional intelligence. With the use of examples, discuss FOUR (4) emotional competencies that differentiate superior performers from average performers within an organisation.

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