QUESTION TWO [25]

Human-capital blind spots exist when a companys talent policies and practices reinforce outdated hiring and promotion practices. When my last company first launched, we thought we knew how to attract millennials and Gen Zs, says Brian Kardon, chief marketing officer at In Vision, a digital product design platform. It took me a while to understand that I was more old-world than I had thought. I knew the desk phone was dead, but it turns out the desk itself is dead! Our people expect the same tools and environment they either have at home or had at college. If they do their work from a sofa or beanbag at home, they want to work like that here. We get that now, and frankly it works for all of us.

Consider the above and elaborate on the various ways in which organisations may change their hiring and retention practices to remain more relevant to employees.