QUESTION TWO [25] Read the following extract and answer the question that follows: As business leaders envision new ways to grow their organisations amid rapid change, a new role at the intersection of corporate strategy and HR must arise. The Future of Work Leader would be responsible for analysing what skills will be most essential as the workforce continues to evolve. This role would focus both on setting the organisations strategy for the future of work, as well as proposing reskilling and upskilling efforts for current employees. The position would also synthesise big-picture inputs from academia, industry association, and competitive threats in the marketplace to envision new jobs and skills critical to the organisations continued success. Furthermore, as meetings and trainings continue to go virtual, another role we imagine is the VR Immersion Counselor. This role would help realise the potential of using virtual reality to scale training programmes for a number of use cases, including onboarding, coaching, reskilling, upskilling, and even medical, and safety training. H&R Block is an example of a company that has been using virtual reality simulations to train customer service representatives to de-escalate customer interactions. By practicing how to respond to difficult customer questions in a virtual reality simulation, the company has seen a 50% decrease in dissatisfied customers with 70% of H&R Block customer service representatives preferring virtual reality simulations to traditional forms of learning. Already, research from ABI, sees the VR training market reaching $6.3 billion by 2022. Evaluate the above method of training and appraise the feasibility of this method of training in the current context. Propose two alternate methods that may be used in this context.