Question: What are the challenges faced by Right when the downsizing effort no longer is a popular human resource strategy

Case: Right Management Consultants Succeeds by Managing Change" Right Management Consultants has become an international leader in human resources and management consulting by assisting companies and their employees to manage the one constant in business today-change. Right Management Consultants is the continent's leading career transition and human resource consulting provider, doing business with more than 80% of the Fortune 500." At the same time, effectively dealing with change is driving the company's own success. Right has launched fast-track growth by broadening its scope from out- placement services to consulting on the full range of restructuring issues. ENTREPRENEURIAL BEGINNINGS Four experienced outplacement and career management consultants-entrepreneurs Frank P. Louchheim, Larry A. Evans, Robert A. Fish, and C. Boardman Thompson founded Right Management Consultants in 1980 in Philadelphia. In 1982, they expanded the company dramatically to serve a major client with locations throughout the United States. To meet that need, Right opened additional offices and entered into an affiliate agreement with several qualified existing firms, creating a national network of 12 Right offices. That expansion introduced Right to new markets and opened the door for con tinuing growth. By 1986, Right had 36 offices in North America, with total revenues of $18 million. To finance further expansion in both North America and Western Europe, the company completed an initial public offering in 1986. Today, Right Management Consultants is the largest publicly traded organiza- tion in the industry, with more than 150 offices in North America, Europe, Australia, the Far East, and Latin America. There are 8 offices in the Florida division alone and 200 offices worldwide. Right Management Consultants has served thousands of other companies and has helped more than 1 million individuals make successful career transitions. Busi- ness Week named Right one of "The Top 100 Small Businesses in the United States." Forbes magazine named Right to its annual tally of "The Best Small Companies in the World." "Several factors account for Right Management Consultants' rapid growth," said Thomas H. Shea, managing principal of the Florida/Caribbean Division. "We emphasize professional training and development for consulting staff, and we've streamlined administrative processes to ensure responsive service. Equally important, Right Management Consultants tailors its services precisely to each client's specific situation and needs." EXPANDING SERVICE FOCUS Beginning with the first wave of downsizing and restructuring in the mid-1980s, Right began expanding its focus to become business's partner in managing change." Today, Right confers with companies on restructuring and organiza- tional change issues and with their employees at every level in managing career transitions. Programs initiated by Right include the customized Key Executive Service for departing CEOs and other senior-level managers. A lead consultant, directing a team of internal/external consultants, works with the key executive in determining the right path, such as an entrepreneurial venture, reemployment, or retirement. The