Question: Questions: 1. Explain the: a) Basic flowcharting symbols techniques b) Process model c) process boundaries d) Process mapping e) Event process chain (EPC) f) Process

Questions:

1. Explain the: a) Basic flowcharting symbols techniques

b) Process model

c) process boundaries

d) Process mapping

e) Event process chain (EPC)

f) Process improvement

g) The relationship between ERP implementation and change management

2. Why is it important to understand your current business processes before trying to improve them?

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