Questions 1. How can technology help brick-and-mortar retailers com-pete against e-tailers? 2. Privacy advocates criticize the use
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1. How can technology help brick-and-mortar retailers com-pete against e-tailers?
2. Privacy advocates criticize the use of RFID, as it allows better tracking of purchasing habits. How can brick-and-mortar retailers alleviate these concerns?
3. As you have read, part of the "human element" in retail-ing is being replaced by technology. How can brick-and-mortar stores avoid becoming too "sterile" when using information systems to compete against e-tailers?
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Cost Management Measuring Monitoring and Motivating Performance
ISBN: 978-0470769423
2nd edition
Authors: Leslie G. Eldenburg, Susan K. Wolcott
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