Question: Questions Prepare an x - chart and R - chart for complaints, and plot the average complaints for each crew during the nine - month

Questions
Prepare an x-chart and R-chart for complaints, and
plot the average complaints for each crew during the
nine-month period. Do the same for the performance
ratings. What does this analysis reveal about the
service quality of CSI's crews?
Discuss possible ways to improve service quality.
Describe some potential strategies for reducing CSI's
staffing problems.
Questions Prepare an x-chart and R-chart for complaints, and plot the

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