QUESTIONS

Write True $($T$)/$ False $(F)$ in parentheses at the beginning of the sentence. $($Each one is I pt$.)$

$()$ Quality stresses a commitment by management to have a continuing companywide drive toward excellence in all aspects of products and services that are important to the customer.

$()$ The objective of layout strategy is to develop a profit$-$effective layout that will meet a firm's competitive needs.

$()$ Benchmarking involves selecting a demonstrated standard of products, services, costs, or practices that represent the very best performance for processes or activities very similar to your own.

$()$ In a product$-$oriented layouts, machines grouped into departments or stations according to the operation that they perform.

$()$ In a fixed$-$position layout, the product moves throughout the production process, the needed resources do not.

Choose the correct answer. $($Each one is $1$ pt$.)$

The type of chart used to control the central tendency of variables with continuous dimensions is:

a$)x-$chart

b$)R-$chart

c$)p-$ chart

d$)c-$chart

Which one of the following is not a type of facility layout?

c$)$ none of them

a$)$ Fixed position

b$)$ Mass

c$)$ Cell

d$)$ Product

e$)$ Process

Which one of the following facility layouts does the assembly lines relate to$?$

a$)$ Process Layout

b$)$ Cell Layout

c$)$ Product Layout

d$)$ Functional Layout

e$)$ Fixed$-$position Layout

a$)5\mathrm{.}6$

b$)10\mathrm{.}0$

c$)28\mathrm{.}8$

d$)56\mathrm{.}9$

Which one of the followings is not a waste that should be eliminated?

a$)$ Transportation

b$)$ Inventory

c$)$ Motion

d$)$ Setup

e$)120\mathrm{.}4$

Answer the following questions.

$11.(5$ pts$.)$Write seven tools of TQM and explain each of them shortly.