QUEUING THEORY

Solve the ff. using the given store data (show solutions please)

Store data:

Total number of customers per day: 100

Store open hours: 10am-10pm

Arrival rate: 8.333333333 customer per hour

1) Calculate for service rate (c)

The service rate depends on the cooking time and the quantity sold per day. We need to convert the cooking time to service rate:

Chicken:

5 mins cooking time (reheating, slicing, etc.)

52 orders monthly average

a) assuming it takes 5 minutes to cook/reheat a chicken, what is the service rate?

b) How many chicken per hour?

c) how many chicken per month?

Liempo:

5 mins cooking time (reheating, slicing, etc.)

62 orders monthly average

a) assuming it takes 5 minutes to cook/reheat a liempo, what is the service rate?

b) How many liempo per hour?

c) how many liempo per month?