$"$R: RATIONAL

People with a rational style preference may tend to:

inquisitive style One of four behavioral groups, often characterized by introverted, task$-$focused, and detail$-$oriented behavior.

$$ Listen and observe more than they talk $($especially in groups$).$

$$ Be very patient.

$$ Wait or stand in one place for periods of time without complaining, although they may be internally irritated about a breakdown in the system or lack of organization.

$$ Exhibit congenial eye contact and facial expressions.

$$ Prefer one$-$on$-$one or small$-$group interactions instead of large$-$group ones.

$$ Seek specific or complete explanations to questions $($e$.$g$.,$That$$s our policy$$ does not work well with an $$R$$ customer$).$

$$ Dislike calling attention to themselves or a situation.

$$ Avoid conflict and anger.

$$ Wear subdued colors and informal, conservative, or conventional clothing styles and accessories.

$$ Ask questions rather than state their opinion.

$$ Communicate more in writing and like the use of notes, birthday cards, e$-$mail, text, or thank$-$you cards just to stay in touch.

$$ Like to be on a first$-$name basis with others.

$$ Have intermittent eye contact, with a brief, businesslike handshake.

$$ Have informal, comfortable office spaces, possibly with pictures of family and friends or pets in view.

$$ Like leisure activities that involve people $($often family$).$

I: INQUISITIVE

People with an inquisitive style preference may tend to:

rational style One of four behavioral groups, often characterized by quiet, reflective, task$-$focused, and systematic behavior.

$$ Rarely volunteer feelings freely.

$$ Ask specific, pertinent questions rather than make statements of their feelings.

$$ Rely heavily on facts, times, dates, and practical information to make their point.

$$ Prefer to interact in writing rather than in person or on the phone.

$$ Prefer formality and distance in interactions. They often lean back when talking, even when emphasizing key points.

$$ Use formal titles and last names as opposed to first names. They may also stress the use of full names, not nicknames $($e$.$g$.,$Cynthia instead of Cindy or Charles instead of Chuck$).$

$$ Use cool, brief handshakes, often without a smile. If they do smile, it may appear forced.

$$ Wear conservative clothing although their accessories are matched well.

$$ Be impeccable in their grooming but may differ in their choice of styles from those around them $($e$.$g$.,$ hair and makeup$).$

$$ Be very punctual and time$-$conscious.

$$ Carry on lengthy conversations, especially when trying to get answers to questions.

$$ Be diplomatic and pleasant with others.

$$ Prefer solitary leisure activities $($e$.$g$.,$ reading or listening to relaxing music, playing musical instruments, working on puzzles, gardening, or working on hobbies$).$

$$ Keep their personal life separate from business.

D: DECISIVE

People with a decisive style preference may tend to:

decisive style One of four behavior styles, often characterized by a $$direct$,$ no$-$nonsense approach to people and situations.

$$ Move quickly.

$$ Seek immediate gratification of needs or results.

$$ Work proactively toward a solution to a problem.

$$ Be forceful and assertive in their approach $($sometimes overly so$).$

$$ Project a competitive nature.

$$ Display a confident, possibly arrogant demeanor.

$$ Ask specific, direct questions and give short, straight answers.

$$ Either discuss or write when they have a complaint $($e$.$g$.,$ call, e$-$mail or write a detailed letter to document everything said and actions taken$).$Talk and interrupt more than listen.

$$ Display symbols of power to demonstrate their own importance $($e$.$g$.,$ expensive jewelry, clothes, cars$),$ and power colors in business attire $($e$.$g$.,$ navy blue, black, or charcoal gray$).$

$$ Be solemn and use closed, nonverbal body cues.

$$ Have firm handshakes and strong, direct eye contact.

$$ Have functionally decorated offices $($all items have a purpose and are not there to make the environment more $$attractive$).$

$$ Display objects of achievement for others to see $($e$.$g$.,$ certificates, trophies, and plaques$).$

$$ Prefer active, competitive leisure activities.

E: EXPRESSIVE

People with an expressive style preference may tend to:

expressive style One of four $$behavior groups often characterized as being people$-$oriented, fun$-$loving$,$ upbeat, and extroverted.

$$ Look for opportunities to socialize or talk with others $($e$.$g$.,$ checkout lines at stores, bus stops, or waiting areas$).$

$$ Project a friendly, positive attitude.

$$ Be enthusiastic, even animated when talking, using wide, free$-$flowing gestures.

$$ Use direct eye contact and an enthusiastic, warm $($often two$-$handed$)$ handshake.

$$ Smile and use open body language.

Get close or touch when speaking to someone.

$$ Talk rather tha write about something $($e$.$g$.,$ call or come in with a complaint rather than writing to complain$).$

Initiate projects.

$$ Wear bright, modern, or unusual clothes and jewelry $$because it gets them noticed or fits their mood."

$-$summarize this.