Question: R3. 100: Suppose I have a process in statistical control. When I compare the natural process limits to the specification limits I find that there

R3. 100:

Suppose I have a process in statistical control. When I compare the natural process limits to the specification limits I find that there are 10% of the parts above the USL, but none below the LSL. What is the first step I should take to improve the % defective?

A. Talk to engineering about changing the specifications.
B. Reduce the process variability.
C. Nothing. Were screening the defectives out and reworking them later.
D. Retarget the process.

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