Randall, the plant manager, must inform the plant's 500 employees about pending layoffs. While he knows the audience will be hostile, Randall hopes to persuade them that this is the only way to prevent a total shutdown. In this situation, what is a suggested communication strategy for Randall?

Answer rating: 100% (QA)

Randall faces the challenging task of communicating difficult news to a potentially hostile audience To effectively convey the need for pending payoff... View the full answer