Raphael prepared a PowerPoint presentation for potential customers in Japan. They added colorful graphics in a yellow color scheme to impress their audience. They also included details that they knew specifically interested their dients. As planned, the presentation was not well received and they lost gained a valuable account.

What should Raphael have done to improve her odds of winning this account? Check all that apply.

Considered cultural preferences.

Sent the presentation ahead of time to better prepare the audience.

Prepared separate presentation for each client.