RCA is Root Cause Analysis. Its set$-$in place to maintain and improves systems and processes through a systematic analysis of observations. Which of the following are part of the five steps in getting to the root of the problem?

Group of answer choices

Asking how it happened

Keep asking why until you get to the root of the cause

Keep asking why until you get to the root of the customer complain

Describe the problem in detail

Asking why it happened

Keep asking why until you get to the root of the problem

Focus on the process aspect and not the personalities involved