Read and analyze the case study given in the below picture and answer the following questions: a. Design an appropriate selection process that the HR adviser can adopt based on the given situation.

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Demart is a long-established department store in Muscat. After a period of decline in its sales and profit, it was turned round a few years ago under the leadership of a dynamic and charismatic new Chief Executive whose aim was to make it a customer-driven organization. A creative approach to people management had played a key part in the corporate renewal programme. Particular attention had been paid to the leadership skills of line managers. The role of sales associates was redefined with much more attention being given to their customer service skills. As the Chief Executive said: "We sell high-quality merchandise at above average prices; our customers therefore demand high levels of service. As the value statement of the store emphasized, customers want great choice, good value and service excellence. Regular surveys had shown that levels of staff engagement and commitment had risen steadily in the last four years and the rate of labour turnover had decreased. It was noted that commitment levels were significantly higher amongst those staff who had been with the store for three years or more. A revised performance management process had been introduced two years ago and this also indicated that the ratings and assessments of potential were higher for those staff with three or more years' service. As a guide to selection and development, an analysis of the characteristics of high-performing sales associates was carried out. This showed that those who were living the values' and, as the chief executive commented, "turning values into value' were achieving the best results. A sample of the high performers agreed to take a GMA (general mental ability) test and this revealed norms that were well above average. Demart is now opening a new store in Nizwa. Key department managers from muscat will be involved in setting it up. A senior HR business partner from muscat branch has been appointed as HR manager for the new store with two HR advisers responsible respectively for recruitment and learning and development. A total of 80 sales associates will need to be recruited and trained to start operations. The HR adviser responsible for recruitment, a qualified psychologist, organized the campaign, making use of the internet, agencies, advertisements, and a recruitment fair. She also considered what selection methods should be used