Read and analyze the given topic that is attached below. Make an explanation/script for reporting for each number in the attached picture.

Obstacles to Implementing TQM Companies have had varying success in implementing TOM. Some have been quite successful, but others have struggled. Part of the difficulty may be with the process by which it is implemented rather than with the principles of TOM. Among the factors cited in the literature are the following: 1. Lack of a companywide definition of quality: Efforts aren't coordinated; people are work- ing at cross-purposes, addressing different issues, and using different measures of success. Chapter Nine Management of Quality 387 Aspect Traditional TOM TABLE 9.6 Comparing the cultures of TOM and traditional organizations Overall mission Maximize return on investment Meet or exceed customer expectations Objectives Emphasis on short term Balance of long term and short term Management Not always open; sometimes inconsistent Open; encourages employee input; objectives consistent objectives Role of manager Issue orders; enforce Coach; remove barriers; build trust Customer Not highest priority; may be unclear Highest priority; important to identify requirements and understand Problems Assign blame; punish Identify and resolve Problem solving Not systematic; individuals Systematic; teams Improvement Erratic Continuous Suppliers Adversarial Partners Jobs Narrow, specialized; much individual effort Broad, more general; much team effort Focus Product oriented Process oriented 2. Lack of a strategic plan for change: Without such a plan the chance of success is less- ened and the need to address strategic implications of change is ignored. 3. Lack of a customer focus: Without a customer focus, there is a risk of customer dissatisfaction. 4. Poor intraorganizational communication: The left hand doesn't know what the right hand is doing; frustration, waste, and confusion ensue. 5. Lack of employee empowerment: Not empowering employees gives the impression of not trusting employees to fix problems, adds red tape, and delays solutions. 6. View of quality as a "quick fix": Quality needs to be a long-term, continuing effort. 7. Emphasis on short-term financial results: "Duct-tape" solutions often treat symptoms; spend a little now-a lot more later. 8. Inordinate presence of internal politics and "turf" issues: These can sap the energy of an organization and derail the best of ideas. 9. Lack of strong motivation: Managers need to make sure employees are motivated. 10. Lack of time to devote to quality initiatives: Don't add more work without adding addi- tional resources. 11. Lack of leadership: Managers need to be leaders. This list of potential problems can serve as a guideline for organizations contemplating implementing TOM or as a checklist for those having trouble implementing it