Read and answer the following questions. Cite your work for each question and explain in detail.

1-Your manager suggests you do everything in your power to limit customer complaining.

Make an argument about why your firm should encourage consumers to complain.

2-How does the business buying process differ from the consumer buyer process?

3-Suppose you work in the HR department of a company that wants to hire production workers as independent contractors. What advice would you give management about this idea?

4-Why does predictive validation provide better information than concurrent validation? Why is this type of validation more difficult?

5-Organizing a Union is a complicated procedure involving several players. The initial step in this process is the Authorization Card Campaign. It is during this time that the Union attempts to show enough interest in the Union to force a certification election. Please explain why and how unions are organized? Then pick a union through an internet search that is still in place and active today and discuss the Union and why it is good to still have this union in place today. Cite your findings.

6-In a concise paragraph, paraphrase what you have learned about bargaining strategies to inform a friend about the options for negotiating his or her starting salary and other items for a new job. Go to the NLRB website (www.nlrb.gov(Links to an external site.)) Explore the website. What behaviors are acceptable as fulfilling the good faith bargaining standard?