ReadCase Study # 4 (Readiness and Change Management During Electronic Medical Records Adoption) in the Case Studies Compendium entitled"Case Studies in Organizational Behavior and Theory for Health Care"by Gloria Deckard and Nancy Borkowski.

Please enter your responses toCase Study Discussion Questions # 1, 2, 5, and 6. Apply as many theories and concepts of organizational behavior, as appropriate.

Case Study Questions:

1. Do you think the information gathering/problem identification process used in this case was successful? Why or why not?

2. Did the leadership of Drs. Myer and Alen help or hinder the change management process? What could they have done differently?

5. What is the primary cause of the challenges?

6. What decision-making processes (pro/con lists, cost-benefit analysis, diffusion of innovation, etc.) would you have used and why?