Question: Read Case Study 4,Gaining Outside Commitment in Lowell, Massachusetts and Case Study 5,Leading Change in Riverside California. Keeping the two basic roles in mind, thoroughly

Read Case Study 4,Gaining Outside Commitment in Lowell, Massachusetts and Case Study 5,Leading Change in Riverside California. Keeping the two basic roles in mind, thoroughly explain the internal and external roles displayed by both chiefs. Be sure to include successes and/or failures in your explanation.

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