Question: Read Case Study: AUSTIN ENERGY'S BILLING SYSTEM CAN'T LIGHT UP (pg. 561) Using Is the Austin Energy project a failure? Explain your answer 2. Describe

Read Case Study: AUSTIN ENERGY'S BILLING SYSTEM CAN'T LIGHT UP (pg. 561)

Using Is the Austin Energy project a failure? Explain your answer

2. Describe the business impact of the faltering Austin Energy project.

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