Question: Read Chapter 1 1 in Thompson, et al . Read Illustration Capsule 1 1 . 1 Charleston Area Medical Center s Six Sigma Program. Discuss

Read Chapter 11 in Thompson, et al.
Read Illustration Capsule 11.1 Charleston Area Medical Centers Six Sigma Program.
Discuss quality improvement programs as you address the following prompt:
What did CAMC do to sustain the quality improvement gains and process moving forward?

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