Read out loud to your partner (but do NOT read the bracketed words in italics): You are caring for a hospitalized patient with left-sided weakness following a stroke. The patient has physical therapy (PT) orders. PT has not yet assessed him. It is the afternoon, and while you have orders to ambulate the patient with assistance, you wanted the physical therapist to assess the patient first. When the physical therapist comes that afternoon they complain. [Assume the role of the physical therapist], "Nurses are so lazy and never walk their patients."

Read out loud to your partner (but do NOT read the bracketed words in italics): You are caring for a busy team of patients on a progressive care unit. You are preparing a patient for an emergency procedure and trying to discharge another patient. You hear multiple call bells going off on your floor and you notice two nurses and a CNA talking about a television show at the nurse's station. You politely ask them to answer the call bells. [Instruct your partner to ask YOU to answer the call bells, then reply in a snarky tone...] "You saw 'em. Why don't you do it?"

 

HOW WOULD YOU RESPOND?