read sara lee case first and please answer both

Based on material presented in the case, how does it appear that Sara Lee viewed its customers? O A) Customers were unpredictable and demanding. B) Customers needed better instructions on how to prepare Sara Lee's hot dogs. C) Customers were only looked upon from a profit making perspective. O'D) Customers were careless in their handling of the food. OE) Customers followed fads and always demanded the latest popular products. Question 6 (2.5 points) Listen Which of the following statements reflects the correct view on whether Sara Lee's delay in recalling the ground beef was justified? A) Their time to respond was acceptable. OB) Because they were not directly involved in this issue the CEO and Board of Directors did not have any accountability. C) They should have acted once they became aware of the problem. Their delay was not acceptable. D) There is insufficient information in this case to make such a judgment. E) Since the contaminated product was eventually recalled, their actions were acceptable