Read the article in the chapter from the book titled "Facebook for Organizations...and Machines?" Watch the video in the presentation slides on Yammer. In examining Yammer and Chatter, explain how and why these enterprise social media tools would be advantageous in your current place of employment. Or you can examine how they would be advantageous in a previous place of employment. Think about this question from a customer, employee, manager, and owner perspective and give insight.