Question: Read the attached case and answer the questions at the end of the case: The following job description is for an account executive at Show
Read the attached case and answer the questions at the end of the case: The following job description is for an account executive at Show Me the Money, a payroll and HR solution providers. Show Me the Money offers payroll, human resources, and benefits outsourcing solutions for small-to medium-sized businesses. Because account executives often make sales calls individually, their managers do not always directly observe their behavior. Furthermore, managers are also responsible for sales in their markets and for staying up to date on payroll laws. However, account executives are responsible for training new account executives and networking in the industries in which they sell products. For example, if an account manager is responsible for retail companies, then that account executive is expected to attend retail trade shows and professional meetings to identity potential clients and to stay current with the issues facing the retail industry Account Executive Job Responsibilities Performing client needs analysis to ensure that the major market services product can meet a client's requirements and expectations . Establishing clients on the host processing system Acting as primary contact for the client during the conversion process Supporting clients during the first few payrolls Completing the required documentation to turn the client over to customer service for ongoing support Scheduling and making client calls, and when necessary, supporting sales representatives in presales efforts Keeping abreast of the major market services system and software changes, major changes and trends in the PC industry, and changes in wage and tax law. Questions: 1 Based on the above description, assess whether Show Me the Money should use a behavior approach, a results approach, or a combination of both to measure performance, include proper justification to support your choice (50 Marks: 400-word limit) 2. Based on the approach you chose in question 1. prepare an individual development plan for the position of account executive. (50 Marks: 400-word limit) Read the attached case and answer the questions at the end of the case: The following job description is for an account executive at Show Me the Money, a payroll and HR solution providers. Show Me the Money offers payroll, human resources, and benefits outsourcing solutions for small-to medium-sized businesses. Because account executives often make sales calls individually, their managers do not always directly observe their behavior. Furthermore, managers are also responsible for sales in their markets and for staying up to date on payroll laws. However, account executives are responsible for training new account executives and networking in the industries in which they sell products. For example, if an account manager is responsible for retail companies, then that account executive is expected to attend retail trade shows and professional meetings to identity potential clients and to stay current with the issues facing the retail industry Account Executive Job Responsibilities Performing client needs analysis to ensure that the major market services product can meet a client's requirements and expectations Establishing clients on the host processing system Acting as primary contact for the client during the conversion process Supporting clients during the first few payrolls Completing the required documentation to turn the client over to customer service for ongoing support Scheduling and making client calls, and when necessary, supporting sales representatives in presales efforts Keeping abreast of the major market services system and software changes, major changes and trends in the PC industry, and changes in wage and tax law. Questions: 1 Based on the above description, assess whether Show Me the Money should use a behavior approach, a results approach, ora combination of both to measure performance. Include proper justification to support your choice (50 Marks; 400-word limit) 2 Based on the approach you chose in question 1. prepare an individual development plan for the position of account executive. (50 Marks: 400 word limit)