Read the attached ethical dilemma and resolve it using one of the ethical decision making models. 1-josephosn's model 2-the ethical decision-making framework (EDMF) 3-IDEA Moder.

*Refer to the attached rubric

***Resolving Ethical Business Challenges***

Lael was just hired by Best East Motels into their man-ager training program and was excited about the potential benefits after her graduation from Florida State University. Working part-time and going to school full-time was the norm for her, but the Best East job replaced her two part-time jobs. With this new job, she would be the one to assign work times. Her luck continued when she met her mentor Nikhil, who was the son of the owner. Best East Motels was a franchise motel chain in the United States. Owners bought into the chain with a $500,000 franchise fee and paid for the construction of the motel. In return for the fee, Best East gave each owner a comprehensive package of marketing, management, accounting, and financial materials to boost motel success rates to over 90 percent. In addition, Best East assisted each owner with groups of people that trained staff for every new job, from housekeeping to accounting. The new-hire training course for each type of employee was developed and based on the best practices within the industry. This particular motel had been in business for 10 years and was seen as successful.

As Lael went through the manager training pro-gram, everything she heard was great. It sounded like Best East was a career path she would want to pursue long-term. Six months into her job, however, Lael started to hear strange rumors. For example, on the night shift she found there was heavy employee turnover and most were females. Lael began to investigate by scheduling herself onto several night shifts. One night, as she chat-ted with one of the front desk employees, she discovered the girl planned on quitting. She was seventeen and worked at this Best East motel for a year. "Why are you leaving?" asked Lael.

Her reply startled Lael. "I don't want trouble, just my last paycheck, a good letter of recommendation, and that's it." As Lael pressed her for more information, the 17-year-old opened up. She spoke about Nikhil talking suggestively about her to other employees and how he made suggestive physical gestures when she was around. She told Lael about other female employees treated similarly, and this always occurred during night shifts when Nlichil was on duty. Digging a little deeper, Lael spoke to several former employees. Most were fairly young female employees. They told her essentially the same thing. For example, Nikhil would routinely make suggestive comments to female employees. In one incident under Nilchils watch, some male employees flirted with female employees, including undocumented workers. Nikhil reportedly sat there with a smile. They also told her Nikhil allowed customers at the motel to offer their room keys to female employees.

After a few weeks, Lael heard the same story from younger female employees and even some of the maids. Their responses to these situations were similar. They ranged from "Nikhil told me if I was older he would ask me out" to "I don't want to make a big deal out of this because it might appear I'm a tattle tale." Another com-mon excuse for not reporting was that Nikhil assured them this was part of the motel business and was nor-mal. Most employees were afraid to report on the boss's son and put their jobs on the line. Lael reviewed the section of the franchise employee handbook. It clearly stated sexual harassment of any kind would not be tolerated and should be reported immediately to the proper manager. Lad could tell from the manual the allegations against Nikhil constituted sexual harassment. While the Best East Franchise Corporation had no ethics hotline, Lael thought this could be a legal issue.

She knew putting pressure on the female employees to report the behavior of the boss's son was problematic. Lael also felt that going to Nikhil personally about these allegations may not be a wise move. If the behavior was reported to the owner, it would become an official allegation and impact the motel's reputation and image in the community, and she would be responsible for it. The things these women were saying had not personally happened to her yet.

Ethical Dilemma Rubric: 24/3 = 8 Category 0-1 2-3 Defines the ethical Central ethical issues not Central issues are Central issues are all Issues and clearly defined appropriately or identified, but not identified and used as identifies the completely. clearly explained. basis for ethical ethical decision Misunderstanding of the Some issues are not evaluation; other issues making model of issues related to the case. identified. Affected are identified. Affected choice Affected parties are not parties are partially parties are identified. identified completely identified Ethical decision-making Ethical decision-making Ethical decision-making model is identified. model is not identified. model is identified. Thorowghly Explains 1 Explains 2 Explains all possibic comprehends the alternative alternative alternative possible alternatives available Identifies the Critical consequences of All critical All critical consequences of actions are missing. consequences are consequences are cach possible Actions are not connected identified, but some identified and connected action with consequences, but minor consequences are with actions. More are instead random and missing. minor consequences are illogical. Relative weights Consequences are also considered. of actions and related to actions, but Relative weights of the consequences are not relative weights are not various consequences identified cicarly articulated or explicitly articulated inappropriate with rational thought. Considers own Does not reflect on own Reflects on own values Thoroughly reflect on character, values, values and integrity and integrity own character, values and integrity and integrity and has explicitly articulated their values with rational thought Decides on the Analysis was not carried Solution and ethical Solution and ethical proper ethical out sufficiently and is analysis is logical and analysis is logical and action and is fundamentally flawed. clear, but does not show clearly presented at a prepared to deal Solution may be trivial or great reflection or level that reflects with opposing illogical insight extensive reflection and arguments The analysis may be insight. superficial at some level Clearly states the Does not identify the Identifies the guiding Identifies the guiding guiding principle ethical principles or principles or principles or and/or ethical framework that supported frameworks that frameworks that framework(s) that the decision supported their decision supported their decision supported the without clarifying the and clarifies the decision reasoning behind it reasoning behind it