Read the Case Analysis "What Great Managers Do. Supporting your answers with research and corporate examples (and information within the second set of articles), describe the ramifications of a deficiency in the listed "desired qualities. In other words, what happens if managers don't have the suggested traits and/or behaviors? What is the potential fallout for an organization? How would you as a manager clean up the mess? Do not simply summarize the article.

For example, possible topics to discuss include:

• How would you ensure that communication is a two-way street? (e.g., what specific interventions could management take to create community at work
• If a manager is inflexible, what are the potential ramifications for employees? (e.g., person/job mismatch, inability to capitalize on employee perspectives). Relatedly, if someone has poor interpersonal skills (in other words, if they're a bully) could this create a toxic environment where employees keep their mouths shut, exit, or side with the bully? If you did identify a bully in the workplace, how would you handle the situation? Can the work ethic of the manager reflect on the entire team? E.g., investigation, counseling, training, emotional intelligence instruction? In other words, how would you as a manager clean up the mess?