Read the case and answer, on one page, the three (3) questions that follow, using concepts from the class textbook and up to two additional references.

List the case and also the question you are answering so that you can understand which answer that answer corresponds to.

0n thelob Firing an Employee at Kohl's Department Store Applied Case Study hree employees were Tred from the Kohl's Department Store in Mechanicsville, Virginia, for violating the store policy about using coupons. The store sent each employee 11 15%off coupons as pan of a "friends and family" sale: one coupon was for the employee and the other ten were to be given to family and friends. There were a lot of extra coupons, so on a Saturday, 18-year-old Rikki Groves, Rebecca Hagen, and Katie Kombacher gave the coupons to customers who did not have one. They assumed that these coupons were similar to other sale coupons used by the store and that the cashier could scan an already used coupon fora customerwho did not have a coupon. According to Groves, who had been with Kohl's for 3 months, none ofthe mangers told employees that these coupons were different from those processed every day. A few days after the incident, the person in charge of store security called Groves into a closeddoor meeting a few hours before the end of her shift. He began to interrogate Groves, telling herthat he had observed her using the coupons through the store camera and that she would have to pay the store $1,000 to coverthe coupons she gave to customers or the store would call the police and have her arrested for embezzlement. The head of store security then began taking pictures of herand required herto sign a document that barred her from returning to the store for the next year. Groves started making payments toward the $1,000 when the story was published in a local newspaper. After outraged citizens complained and threatened to cut up their Kohl's credit cards and stop patronizing the store, the store returned Groves's money and said she would not have to pay it back. The three women were not offered their jobs back nor were they given an apology. A spokesperson for the local police department indicated that the threat of arrest used by Kohl's was incorrect because what Groves did was not a crime, but a matter of internal policy. I How could the store have better handled the termination? Should the three employees have been red? I What could Kohl's have done to have prevented the situation in the rst place? I What could the employees have done differently