Human Resources Management In The Hospitality Industry(1st Edition)

Authors:

David K Hayes, Jack D Ninemeier

Type:Hardcover/ PaperBack / Loose Leaf
Condition: Used/New

In Stock: 2 Left

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Book details

ISBN: 0470084804, 9780470084809

Book publisher: Wiley

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Book Price $0 : Human Resources Management in the Hospitality Industry by David K. Hayes and Jack D. Ninemeier is a critical resource for understanding the complexities of HR functions within the hospitality sector. The book intricately maps out the strategic HR practices key to managing the workforce in hotels, restaurants, and tourism establishments. It offers a robust insight into recruitment, selection, training, and development, aligning them with operational goals to enhance service quality and customer satisfaction. The authors delve into the methodologies such as employee retention strategies, compensation structuring, and performance management systems to foster a competent workforce. While the book doesn't feature fictional characters or plots, it exhibits case studies and examples to illustrate real-world application of HR theories. Especially relevant for students and professionals, the textbook includes a solution manual to navigate through chapter exercises, an answer key for end-of-chapter questions, and a table of content that facilitates easy reference. The book has been well-received for its comprehensive approach and practical narrative style, ensuring that HR practitioners are equipped with the necessary skills to solve labor-related challenges in the hospitality industry. This manual pairs well with cheap solution guides, offering a cost-effective academic resource package.

Customer Reviews

Trusted feedback from verified buyers

KR
Kyle Reid
5.0
As someone working in the hospitality sector for over a decade, 'Human Resources Management In The Hospitality Industry' is a must-have on my bookshelf. The book provides an in-depth analysis of HR practices specifically tailored for our industry, making it an excellent resource for both veterans and newcomers alike. I appreciated the comprehensive examples it includes, which help in translating the theory into practice. It arrived quickly and was well-packaged, which was a plus. Also, I got an extra discount with my membership, so it was a win-win! Overall, a remarkable resource.
IH
Ian Higgins
4.0
A solid guide for HR in hospitality.