**Read the case carefully to decide what information your reader requires and what information from the case can be omitted. You may invent or add details you feel are necessary for a thorough and effective report (as long as your details are consistent with the information already provided in the case). Follow the instructions above (especially the Short Report Format and Short Report Sections on page 2.) You are a computer systems manager at Highlands, a large chain of electronic stores. Your team needs to write an important report, but nobody has experience writing a report. Highlands has a policy of paying for professional development courses for employees on an individual basis. You think it would be a good idea for your whole department - all 5 systems analysts, plus you - to take a report writing course together so you can discuss ideas and work on homework exercises together You do a quick internet search and find a course at BCIT (COMM 2003) and a course through Ruby Corporate Trainers (Report Writing Training) that both look like viable options. You will need to choose the best one to propose attending as a department this winter (2022). You had the following conversation about them with your supervisor, Frank Jones: You I'm not feeling all that comfortable about working on the Procedures report you've asked my department to create. I don't have any training in writing reports, and this has to be accurate and readable for all You I'm not feeling all that comfortable about working on the Procedures report you've asked my department to create. I don't have any training in writing reports, and this has to be accurate and readable for all employees in the company. Also, all the members of my department will be contributing to the report over the next six months - I'm not sure about how to structure a group report like this. There's a course at BCIT ON reports and another I found through a company called Ruby Corporate Trainers. I'm wondering if one of those would help. Frank A report writing course? You'd get some useful ideas. I'm sure the Personnel department will approve it. You just have to send a memo including the details - you know, what, where, when, how much, why it's important, all that. You Frank How much justification do they need for these courses? As long as you can show that it's relevant to the work you're doing for Highlands, approval is virtually automatic. But have they ever had anyone ask for all their department members to attend one course? That's a lot of tuition. You Frank Hmm, that's true. However, it will be very useful to the company, I can't see Personnel having a problem with it, especially when you have my approval. You Should I include both courses in my memo? Frank Well...yes. Why don't you talk about both courses, you can compare the courses, and make a recommendation about which one your department should take. But don't just make a random choice - show the Personnel department you have compared the two courses to each other and selected the most appropriate one for your department to attend. You can say I asked you to write this memo - it shows l approve the idea. You That's a good idea. Hmm. It sounds like an ordinary memo won't be good enough. I'm going to have to write a short report with an introduction and everything. And I should mention that I did research online, and maybe give the links for the course outlines. And I should organize my memo with headings and a separate conclusion and recommendations section. I wish I had taken a report writing course already! YOUR TASK: Write a 2-3 page memo report to the Personnel Director asking for approval and tuition funds for you and your whole department to take one report writing course. Your report discussion should provide clear evidence and analysis backing up your recommendation. Use your own name on the Memo report. *Read the case carefully to decide what information your reader requires and what information from the case can be omitted. Not all the information in the case is necessary or even appropriate for a professional report! You may invent details you feel are necessary for a thorough and effective report (as long as your details are consistent with the information already provided in the case)