Question: Read the case, Cleveland Clinic: Improving the Patient Experience Based on your reading of the case, write a project report that does the following: Identify

Read the case, Cleveland Clinic: Improving the Patient Experience
Based on your reading of the case, write a project report that does the following:
Identify the most important changes in the Cleveland Clinics external environment;
Discuss the role of human capital in Cleveland Clinics competitive advantage;
Make recommendations to the CEO of Cleveland Clinic for improving the contribution made by the companys human capital to its competitive advantage.

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